What is the check-in and check-out policy at The Westin Resort & Spa Cancun?
Check-in is at 16:00, and check-out is by 10:00.
75 photos
The Westin Resort & Spa Cancun – A Favorite for Families in Cancun
168US$
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Key details
About the Hotel
Boulevard Kukulcan Km 20,
Cancun,
Mexico,
77500,
Quintana Roo
- Close to the beach
Great
8.1
8.3
4.2
Loved by The Westin Resort & Spa Cancun guests
"The beach is flat and wide and the water shallow and tranquil with no rip current for children to enjoy."
"They have 4 different pools so if you don't want to be where all the activities are you can find a quieter pool."
"Beautiful resort with awesome beach/pool area. Relaxing and relatively peaceful away from the noise and crowds of downtown, but just a quick bus ride away."
Resort Location
The Westin Resort & Spa, Cancun is situated on a
Accommodations
The hotel offers a variety of guest rooms and suites, all featuring
Dining Options
Dining at The Westin Resort & Spa includes a selection of restaurants such as
Wellness and Spa
The
Event Spaces
The hotel includes versatile
Highlights
Location: Private beach between the Caribbean Sea and lagoon
Rooms: Guest rooms with Westin Heavenly(R) Beds and stunning views
Dining: Sea & Stones serving seafood and certified Angus Beef
Wellness: Heavenly Spa offering treatments and WestinWORKOUT(R) Fitness Studio
Event Spaces: Versatile indoor venues with custom catering
“This hotel, though branded as a Westin, needs refreshing; the worn furnishings and signs of age throughout my assigned room dampened the experience. However, I found the multiple pools and immediate access to the beach, though scattered with sea plants, were a draw, and I appreciated the absence of resort fees. With some investment in updating rooms and improving dining quality, this hotel could truly shine.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room Two Double Beds Ocean View
2 persons
445 sq. feet
2 Double beds
Shower
Bathtub
room details
Deluxe King Room Balcony Lagoon View
2 persons
560 sq. feet
1 King-size bed
Shower
Bathtub
room details
Deluxe King Room Ocean View Balcony
2 persons
560 sq. feet
1 King-size bed
Shower
Bathtub
room details
Deluxe Double Room Two Double Beds Balcony Ocean View
2 persons
560 sq. feet
2 Double beds
Shower
Bathtub
room details
Show all roomsLess
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
- Golf course
- Table tennis
Services
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's menu
- Children's pool
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Pool with view
Room features
- Air conditioning
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Dining Onsite
The Westin Resort & Spa Cancun boasts a delightful array of dining experiences where international flavors meet local charm. Guests can indulge in fresh seafood, grilled specialties, and a vibrant sports bar atmosphere, all complemented by inviting settings and a focus on authenticity.
Palmar Market
International
Ambiance
Bright and welcoming, perfect for family gatherings or leisurely meals.
Key Offerings
Enjoy a diverse selection of international cuisine for breakfast and dinner, with options catering to various dietary preferences.
Reservation
Not needed.
Open for breakfast from 06:30 to 11:30 and dinner from 18:00 to 23:00, daily.
Sea and Stones Restaurant
Seafood, Grill/BBQ
Ambiance
Casual and relaxed, featuring ocean views that enhance the dining experience.
Key Offerings
Savor expertly prepared seafood and grilled dishes, each created with local ingredients. Ideal for a savory dinner.
Reservation
Recommended to secure a table.
Open for dinner from 18:00 to 23:00, Tuesday through Sunday.
Arena Sports Bar
International, Vegetarian, Gluten-free
Ambiance
Energetic and lively, complete with large TVs and vibrant decor for sports enthusiasts.
Key Offerings
With over 40 dishes, guests can enjoy a range of options, including gluten-free and vegetarian selections, alongside a stunning bar crafted with recycled marine glass.
Reservation
Not needed.
Open for lunch and dinner from 11:00 to 23:00, daily.
Sabor Casual Kitchen
International
Ambiance
Inviting and relaxed, perfect for casual dining throughout the day.
Key Offerings
Features a variety of international dishes for breakfast and dinner, allowing for flexible dining experiences.
Reservation
Not needed.
Open for breakfast from 06:30 to 11:30 and dinner from 18:00 to 23:00, daily.
The Westin Resort & Spa Cancun Location
Boulevard Kukulcan Km 20,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kukulcan Km 20,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Delfines
1.5
mi
Landmark
El Rey Archaeological Zone
1.5
mi
Landmark
Museo Subacuatico de Arte
4700 ft
Spa Centre
NIZUC Resort & Spa
4800 ft
Landmark
EL REY ruins
1.5
mi
Museum
Mayan Museum of Cancun
2.5
mi
Theme Park
Ventura Park Cancun
2.3
mi
Landmark
View Point
1.5
mi
Landmark
Cancun sign
1.6
mi
Landmark
Mirador playa delfines
1.6
mi
Landmark
Iberostar Cancun Golf Course
1.7
mi
Golf Course
Golf Club
1.7
mi
Landmark
Golf with a view
1.7
mi
Landmark
San Miguelito
2.3
mi
Landmark
San Miguelito Archeological Site
2.2
mi
Amusement Park
Wet 'n Wild
2.3
mi
Museum
Parque Maya Cancun
2.4
mi
Museum
MUSA Underwater Museum
2.5
mi
Event hall
Oasis Arena
2.8
mi
Landmark
Backstage Theatre
4.3
mi
Nearby
Beach
Royal Beach Club
600 ft
Beach
600 ft
Restaurants
Cafeteria Tech Garage
700 ft
Carretera Cancun Aeropuerto Km
Las Pescadillas
700 ft
Carretera Punta Nizuc - Cancun 210 Zona Hotelera
Arrecifes
100 ft
Blvd. Kukulcan Km. 20
Navios
2100 ft
Km. 19.5 Blvd. Kukulcan
Km 19. 5 Restaurant & Bar Cancun
2800 ft
Blvd. Kukulkan Km 19. 5 Zona Hotelera
Cancun Plaza Condo's
3000 ft
Lt65 Blvd. Kukulcan
Ramona
3900 ft
Blvd Kukulcan Km 21 NIZUC Resort and Spa
Explore Cancun
Your Cancun Adventure Awaits
El Rey Archaeological Zone
25 minutes walking
Ancient Mayan ruins with well-preserved structures. Free admission days available, offering guided tours for deeper insight.
Playa Delfines
25 minutes walking
Beautiful beach known for its stunning views and swimming opportunities. Great for sunbathing and family-friendly activities.
Arrecifes
1 minute walking
Casual dining with fresh seafood and Mexican dishes. Stunning ocean views, ideal for family meals and sunset dinners.
Las Pescadillas
3 minutes walking
Fresh seafood and local dishes in a relaxed atmosphere. Known for tacos and ceviche, perfect for casual dining.
Ventura Park Cancun
10 minutes drive
Family-friendly amusement park featuring water slides and live shows. Fun for all ages, great for thrill-seekers.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
319
Former name
Westin Resort & Spa Cancun
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Perfect location
Friendly staff
Comfortable beds
Cons
Noisy renovation
Extra breakfast fee
Guest reviewsbased on 2586 reviews
Christopher from United States
Family with children
King Room Ocean View
4 nights in November 2025
|
Reviewed:January 13, 2026
9.3/10
Wonderful Stay at Beachfront Hotel
clean beachgood diningfriendly staffmanageable age
I found the hotel at the hotel zone's start very convenient. It was directly on a clean beach with good dining. The staff was friendly, and I enjoyed the bar by the pool. The hotel show a bit of age, but it was manageable.
Dining
9/10
Breakfast has an omelet station offering custom omelets. French toast and waffles were available at the buffet. Sausages were also available at the breakfast buffet, with no bacon that i see.
Location
10/10
This hotel is close to the R1 and R2 bus departure point making travel easy. You can reach the airport easily by Uber from this location. This hotel is at the bottom of the hotel zone. It is easy to access.
Facilities
9/10
The pools looked super clean . The environment throughout the hotel appears pleasant. There were many pools where parts had few people present. A private beach are belongs to the hotel.
0 Helpful
|
Charles from United States
Couple
King Room Ocean View
4 nights in November 2025
|
Reviewed:January 02, 2026
5/10
acceptable beachnoisy air conditionerexorbitant price
the beach was right there which was acceptable.
The air conditioner made a racket and i couldn't make it stop. the noise kept me from sleep every night and i was there for four nights. also, the mini-mart prices were exorbitant. A bottle of water cost almost five dollars.
0 Helpful
William from United Kingdom
Couple
king room ocean view
3 nights in October 2025
|
Reviewed:November 08, 2025
9.0/10
grateful stay
breakfast buffetocean viewchipped furniture
we enjoyed the provided breakfast buffet. it provided a great selection of local items. everything was fresh and tastefully presented, i appreciated that! our room had an ocean view with beach access, which i liked.
our room was not renovated and most of the furniture was chipped. it did not meet my expectations for the brand. i requested a change, but the other rooms were of similar quality, unfortunately.
Service
9/10
Staff personnel was very attentive and helpful, assisting with various requests. The staff were quick to address our needs. I found their service excellent, and very kind.
Facilities
8/10
the hotel has a store and coffee place onsite. this helped grab some last minute sundries. the sports bar also had delicious food, a welcome addition. the pool area was also awesome!
Location
10/10
the hotel is near the airport and getting to nearby attractions is simple. this made exploring the area easy. i found the ease of access very convenient! especially with public transportation options.
0 Helpful
|
FAQs
About The Westin Resort & Spa Cancun
What dining options are available at The Westin Resort & Spa Cancun?
The hotel has multiple on-site restaurants, including Arrecifes, which focuses on grills and seafood, and Palmar Market, which serves international cuisine.
How far is The Westin Resort & Spa Cancun from Cancun Airport?
The hotel is approximately 20 minutes' drive from Cancun Airport, located about 19 km away.
What beach facilities does The Westin Resort & Spa Cancun offer?
The resort features private white-sand beaches with sun loungers and exclusive access to the Caribbean Sea.
What are the leisure activities available at The Westin Resort & Spa Cancun?
Guests can enjoy surfing, snorkeling, tennis, golf, and other water sports activities.
Does The Westin Resort & Spa Cancun have a spa?
Yes, the hotel has an on-site Heavenly Spa offering a variety of beauty treatments and wellness services.
Are there swimming pools at The Westin Resort & Spa Cancun?
The hotel features four outdoor swimming pools, including a children's pool.
What room amenities are available at The Westin Resort & Spa Cancun?
Rooms are equipped with free Wi-Fi, air conditioning, a minibar, and some have ocean or lagoon views.
Is parking available at The Westin Resort & Spa Cancun?
Yes, free private parking is available on-site without the need for a reservation.
What activities does The Westin Resort & Spa Cancun offer for children?
The hotel features a Westin Kids Club that organizes fun activities such as iguana feedings and provides children's menus.
What is the closest beach to The Westin Resort & Spa Cancun?
The hotel is located about 800 m from Playa Delfines Beach, approximately a 10-minute walk.
How close is The Westin Resort & Spa Cancun to local attractions?
Popular attractions such as El Rey Mayan ruins and the Cancun Underwater Museum are within 3 km of the hotel.
What payment methods are accepted at The Westin Resort & Spa Cancun?
The hotel accepts American Express, Visa, Diners Club, JCB, Discover, and MasterCard.
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